Alivio Vital

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Policy & Agreement


Payment Methods

1. Credit Card

2. Paypal

3. Paypal Express

4. Amazon Checkout

5. Google Checkout

6. Check/Money Order


Shipping Methods

1. USPS First Class

2. USPS Priority

3. USPS Express

4. USPS International First Class

5. USPS International Priority


Price Matching

If you find any of our products elsewhere at a lower price, please contact us and ask about our price match options!


Website use

You agree to use only for purposes that are permitted by this Policy & Agreement and any applicable law regulations or jurisdictions. You specifically agree not to access or attempt to access the Website, or any portion thereof, through any scripts, web crawlers or any automated method. You agree that you will not engage in any activity that may disrupt our servers and networks. You agree that you will not copy, reproduce or duplicate the website, its design, images, product descriptions or content in general. You agree that you are solely responsible for any breach of your obligations under this Policy & Agreement and for the consequences (including any loss or damage which may suffer) of any such breach.


Promo Codes

We will at times offer promo codes or online coupons via our website, online newsletter, print ads and other means. These codes are to be used during checkout and will automatically apply discounts, free shipping, faster processing or whatever the promo code was advertising. All promo codes have an expiration date and rules for its aplication, such as a minimum amount of items purchased, be subscribed to our newsletter, etc. Please note, that promo codes or discount coupons are not redeemable for cash.


Sales Tax

We only charge sales tax to orders being shipped to California.


Processing Time

You can expect your order to be processed in approximately 1-2 business days after your payment has been successfully charged. We do not process orders on weekends or holidays.


Order status

At any time after you completed your order you may login to your account (if you registered) and view your order status. If you did not register, you may visit our Order Status page, enter your order number and see the current status of your order. In addition to this, we will update you via email everytime there is an update or change on your order's status.


Change Orders

After your order is placed, you may no longer add/remove product to this order. However, you are able to edit or change the Ship to address 1 and address 2 lines (state and zip code cannot be edited). In most cases people forget to include their apartment number or forget to add instructions or comments about their order. This you can still change as long as the payment has not been charged yet. Once order is charged, no changes can be made.


Cancel Orders

You may cancel your order as long as your order is not processing or shipped.


Product Listings will add accurate item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Web site. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical or other error, it is our right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.


Product Resources offers resources from third party websites, blog writers and authors as a service to help users in their search for information regarding such products and/or ingredients, uses, etc. Any information provided by these articles, glossary terms, videos or knowledgebase are not the resposibility or creation of and therefore we cannot  assume responsibility for errors or misrepresentations offered by the writers of these articles, glossary terms, videos or knowledgebase. They are merely references and in no way do they show's position on any topic, solutions, cures or offer any promises. Please read all resources at your own risk.


Product Revisions

We are not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, puts forth its best efforts to ensure that all product information is up-to-date and factual by taking our own product pictures and writing our product descriptions based on manufacturer's materials. Unfortunately, sometimes products change appearance in shape, size, label, etc. and manufacturers do not always let us know of these changes. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to alert us of any such changes. Consequently, cannot be held responsible for product revision changes, errors or misrepresentations.


Product Reviews uses a 3rd party product reviews system to ensure transparency and honesty. cannot edit or change reviews and they show as customers write them. Reviews take a few days to appear on website after they have been submitted and go through a filter process managed by the third party company *(PowerReviews), whereas is not responsible for any problems with any reviews or the reviewal process. To avoid having your review cancelled or disapproved, please make sure it is well written and free of faul language as this will trip the profanity filters and automatically block your review from public sight.

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